Terms of Service
Last updated: March 12, 2026
These Terms of Use ("Terms") govern your access to and use of the websites, products and services offered under the trade name Indexburg (the "Service"). Indexburg is a specialized digital technology project owned and operated by Nayaltex (نيال للاقمشة والمفروشات). By accessing or using the Service you agree to these Terms.
1. Who May Use the Service
Indexburg is intended only for teachers and authorized teacher assistants (TAs). By registering you represent and warrant that you are a teacher, authorized teaching assistant, or authorized support staff working on a teacher-owned account. Guardians, parents and students may receive messages or reports but are not permitted to use teacher/assistant dashboard features.
2. Authority to Provide Contact Details
Teachers and TAs who record contact information for students or guardians in Indexburg represent and warrant that the contact details were willingly provided by the recipient (or the student's legal guardian) for the purpose of receiving teacher-related communications. Indexburg relies on teachers and TAs to obtain and record this consent.
3. Messaging & WhatsApp Policies
- Opt-Out: Recipients may opt out of receiving messages at any time by replying "STOP" to any message or by using the provided WhatsApp interface buttons.
- Managed Inbox: Replies may open a managed response window. Recipients will not see assistants' personal phone numbers when Indexburg manages replies.
4. Google API & Limited Use
The Service integrates with Google Classroom to synchronize courses, rosters, and assignments. Indexburg's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
5. Payment, Credits, and Refunds
Teachers purchase credits via the billing mechanism available in the Service. Credits are deducted when services are used (for example, when reports are sent).
Refund Eligibility:
In accordance with Egyptian Consumer Protection standards, a user is eligible to request a refund only within 14 days of the original purchase date, provided that no credits from that specific purchase have been used or consumed.
6. Governance
These terms are governed by the laws of the Arab Republic of Egypt. Any legal disputes arising from platform use shall be subject to the exclusive jurisdiction of the competent courts in Cairo.