Frequently Asked Questions

Teachers are the paying customers. Indexburg charges per student per month and bundles the platform — automated guardian reports, the shared managed inbox, teacher analytics, attendance tracking, WhatsApp teaching assistant workflows and AI-assisted marking (pilot) — into the teacher plan.

Call us at +20 109 394 2631 or email info@indexburg.com. We’ll onboard your TAs, set up WhatsApp templates, help collect consent during registration, and run a pilot with a limited number of classes.

Automated weekly or scheduled PDF reports generated from Google Classroom and delivered automatically via WhatsApp.

We provide smart attendance solutions for in person classes and for online classes and provide a manual entry option.

It is a curriculum and teacher content aligned AI that can chat with students to guide them through homeworks or explain concepts and check their performance.

AI marking is available in pilot for selected IGCSE papers.

Dashboards for class and student trends, completion stats and at-risk flags so teachers can spot issues early. Analytics are exportable and integrate with attendance and marking data for combined insights.

Yes, via forms or sheets and through manual entry for small counts.

Teachers and authorised TAs collect guardian phone numbers during student registration and record explicit consent (method and timestamp). Indexburg stores who collected consent, the method (in-person, written, online form, verbal), and the timestamp as an audit record for compliance.

Parents cannot reply STOP to stop the messages. They should reach out to the teacher or TA or Indexburg to stop it.

Yes. Indexburg uses Meta’s WhatsApp Business API to deliver messages; Meta acts as a message processor. We only provide necessary guardian phone numbers and approved templates; see the privacy policy for details.